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Community Finance Caseworker

Location: 
Rotorua

- A Finance and Community Development Mix

- Ethical Lending Initiative

- Make a Difference!

The Salvation Army is a worldwide evangelical Christian church committed to caring for people, transforming lives, and reforming society - all through the love of God shown in Jesus.

Driven by strong social justice values one of the Salvation Army’s exciting programmes is Community Finance; an ethical service providing low-interest and no-interest loans to people on limited incomes.

This position involves working closely with clients who will come into the Salvation Army Centre at Rotorua.  This is a part-time position for 22.5 hours per week. 

On a daily basis the role involves:

  • Promoting the NILS and StepUP loan services
  • Handling enquiries
  • Conducting financial conversations with clients
  • Processing loan applications
  • Overseeing the repayment of loans. 

Key skills required for the role include:

  • A strong financial aptitude, and the ability to provide sound money management information
  • Knowledge of microfinance or experience providing social development services will be helpful. 
  • Ideally, candidates will have an understanding of lending processes and loan assessment.
  • An ability to build rapport and empathise with clients from diverse backgrounds and complex needs. 
  • Highly developed communication skills, both written and verbal.
  • Appreciation for the needs of people on limited income, and a strong desire to improve the social and economic wellbeing of these people.

Ideal candidates will thrive under a target focused model, and will show an ability to identify with and work within the mission and values of The Salvation Army.

For more information or to apply for this role, please contact Jodi Hoare at jodi_hoare@nzf.salvationarmy.org.

Applicants must have the ability to work in New Zealand and will be required to have their criminal conviction history checked for this position.  Full drivers licence required.

Previous applicants need not re-apply.

The closing date for applications is Thursday, 18 January. 

Application form can be downloaded from: http://www.salvationarmy.org.nz/about-us/career-opportunities


The Salvation Army is a worldwide evangelical Christian church and human service provider.  It is committed to caring for people, transforming lives and reforming society – all through the love of God shown in Jesus.  The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.