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Retail Assistant Manager - Family Store



  • Join a great team
  • Further your retail career
  • Make a difference in your community

About the Department/Operation/Programme

The Mount Maunganui Family Store is a thriving retail store in the heart of the Mount with a fantastic team of staff and volunteers who have the combined goal of raising funds for the Salvation Army mission for the benefit of their local community

About the role

A position is now available for a skilled retail ‘Assistant Manager’ to work 31 hours per week from Tuesday to Saturday at The Salvation Army’s Mt Maunganui Family Store. This role is to assist the manager to provide oversight of the Family Store operations at the Mount including the supervision of staff, community workers, and volunteers as well as ensuring high standards of customer service and store presentation are maintained. This includes sole charge management of Saturday trading in the Mount store as well as cover for sickness, absence or staff leave. Some lifting is involved and the successful applicant would need to be physically fit and capable of performing such tasks. If you have proven retail, management and customer service skills, then you may be the person we are looking for. You will need to be adaptable, committed to making a difference, love people and able to work under pressure. Additional training and national recognised retail qualifications will be offered.

Key Duties include

  • Assist in other operational areas and perform other duties as requested by the store supervisor or Family Store manager
  • Ensure that excellence in customer service is achieved
  • Develop a knowledge of merchandise available for sale in the shop
  • Work alongside the store supervisor to enhance the appearance of the merchandise displays in the shop
  • Actively maintain positive communication and effective working relationships with other team Members
  • Follow the set procedures for making cash, EFTPOS and cheque sales

Person Specification

  • Sympathetic to the aims and mission of The Salvation Army
  • A retail background
  • Physically fit, some lifting will be required
  • Ability to relate to people from a diverse range of backgrounds
  • Ability to work within a team
  • Good “people” skills.
  • Positive, cheerful attitude
  • Be adaptable, committed to making a difference, love people and able to work under pressure


Please send your CV and cover letter to: Nigel Waters (Regional Manager) via or posted to: Mt Maunganui Family Store, 268 Maunganui Rd, Mt Maunganui. Enquires concerning this role can be made to Nigel via 027 498 8767.

Applications close by 12 noon on Friday, 30 June 2017.

Applicants for this position should have NZ residency or a valid NZ work visa.

Application form can be downloaded from:

The Salvation Army is a worldwide evangelical Christian church and human service provider.  It is committed to caring for people, transforming lives and reforming society – all through the love of God shown in Jesus.  The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.