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Service Centre Manager

Manukau, Auckland
  • Community Development!
  • Caring for People!
  • Make a difference!

We are looking for a dynamic Service Centre Manager to lead a team of staff and volunteers on our Manukau site for wrap around Social Services.  People management is a key component of this role, so previous experience in leading a team is beneficial.

About the role

This role is the main external response to meeting needs in our community.  Reporting to the Director, the Service Centre Manager is responsible to coordinate all persons presenting for assistance, manages incoming and outgoing assistance, and seeks to partner with clients and community stakeholders to assist people to care for themselves.  This full-time position is based at Manukau Community Ministries, Monday to Friday, and would suit a skilled person who has a passion for seeing people reach their full potential.

Responsibilities include:

  • Management and coordination of the community ministries operation, representing The Salvation Army on appropriate groups.
  • Co-ordinate the Manukau operation and provide oversight at our hub.
  • Provide oversight to all paid & volunteer staff
  • Understanding of Building Financial Capability area

This role would ideally suit a person who has strong community values and seeks to help people move forward in their life.

Person Specification

The successful candidate will have:

  • Experience working at a Management level within a social agency in NZ
  • Excellent interpersonal skills, able to communicate effectively orally and in writing at all levels
  • Experience working with people from diverse cultural backgrounds
  • Ability to work within a team and can make things happen
  • Some experience and or knowledge of delivering Government Contracts


A covering letter and CV to be emailed to or posted to PO Box 76075, Manukau, Auckland 2241.

Applications close on Friday, 29 December 2017.

Applicants for this position should have NZ residency or a valid NZ work visa.

Application form can be downloaded from:

The Salvation Army is a worldwide evangelical Christian church and human service provider.  It is committed to caring for people, transforming lives and reforming society – all through the love of God shown in Jesus.  The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.