You are here

Back one level

Welcome and Welfare Facilitator

Waitakere, Auckland

We are looking for a confident and compassionate multitasker to be our front of house Welcome and Welfare Facilitator in a busy social services centre.

You will be:

  • Providing a friendly, warm, empathetic welcome for clients, visitors and our community.
  • Establishing with people their need and helping them to find solutions
  • Leading and supporting a team of volunteers to provide assessment to clients
  • Answering incoming phone calls and emails.
  • Supporting our team with administration tasks and data entry into our client management  system
  • Working 30 hours a week from our Henderson based centre, 9.00am-4.00pm Monday-Friday.

Applicant should have:

  • Interviewing and assessment skills
  • Team leadership of volunteers/ experience as a volunteer
  • Computer literacy/ data entry skills
  • Ability to relate to and emphasize with people from a diverse range of backgrounds
  • Sympathy to the aims of the Salvation Army (refer below for our Mission statement)
  • Ability to work within a team
  • Time and desk management skills to prioritize multiple tasks and keep track of work in progress and meet deadlines.
  • Have a strength and passion for  administration
  • Current Driver license


Please send your CV and covering letter to

Applications close by 12 noon on Friday, 25 May 2018.

Applicants for this position should have NZ residency or a valid NZ work visa.

Application form can be downloaded from:

The Salvation Army is a worldwide evangelical Christian church and human service provider.  It is committed to caring for people, transforming lives and reforming society – all through the love of God shown in Jesus.  The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.