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Problem Gambling

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Our centres provide free consultation and interventions for gamblers and their partners, affected family members and others affected by problem gambling.   Centres also provide public health services i.e. policy development, awareness raising and education, strengthening communities,  etc. 

Our mission is to provide a holistic approach which empowers people with gambling and related problems to make positive choices for a healthy lifestyle.  If you are concerned that gambling is having a negative impact over your, or someone else’s, life then please contact us today.

Freephone National Number (in New Zealand): 0800 530 000

Click here for information on Gamblefree Day 2015

What are the signs of a gambling problem?

  • losing more money than you can afford, on a regular basis
  • lying about where the money is going
  • borrowing money to gamble or pay debts
  • using money meant for household bills and food to gamble
  • craving a ‘high’ from your gambling
  • being evasive about money or gambling

If gambling is a problem for you, take the first step today.

The Salvation Army offers a free outpatient service for gamblers and their families. Treatment is confidential.

Face-to-face Counselling involves crisis intervention,  full comprehensive assessment, ongoing counselling,  'affected other’ counselling, couple’s counselling and family therapy.    

Group participation involves  mixed-gender groups, education groups, women’s groups, and couple’s groups.


We also make referrals to specialist services and self-help groups (including Gamblers Anonymous and Gamanon) who offer information and advice (including legal and budgeting advice) as well as crisis intervention (legal, financial, relational and/or psychological).

Your expectations

Our counsellors will make an appointment with you at the earliest available time. You can bring along a support person. In your relationship with your counsellor, you may expect:

  • courtesy and punctuality
  • feedback from assessments
  • participation in all areas of treatment
  • professional advice

Your confidentiality is assured with the only exceptions being:

  • if your counsellor perceives a risk of harm to yourself and/or others
  • if your counsellor consults with Addictions Services staff and supervisor/s on your case, whereby the utmost care will be exercised to conceal your identity from these consultants.

The Salvation Army is committed to honouring the Treaty of Waitangi through ongoing consultation and development of practices which will demonstrate partnership in services, policy and delivery.