Family Store Collection and Delivery Co-ordinator | The Salvation Army

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Family Store Collection and Delivery Co-ordinator

Rotorua, Taupo, Tokoroa
  • Energy and smiles to burn, is that you? 

  • Make a difference in your community 

  • Bring your full self and join our team.   

Hours: This is for 40 hours a week, Tues-Sat. 

Salary Band: The likely salary for this role will be between $50,000 and $57,000.

About The Salvation Army 
The Salvation Army has been transforming lives since 1865.  We work in over 130 countries, coordinated by our International Headquarters in London and we are a registered charity under the Charities Act 2005.  The Army has over 2,000 officers and employees in New Zealand, Fiji, Tonga and Samoa and is recognised as a high value employer.  The mission of The Salvation Army in New Zealand, Fiji, Tonga and Samoa is caring for people, transforming lives and reforming society. 
About the role 
Our Waiariki Family Stores sell a range of quality donated items and offer a free pick up of donated goods along with delivery of sold items. We are a front door for the work of the Salvation Army Corps in our community.  
This is an excellent opportunity to blend driving, customer service and logistics skills together in a busy retail environment. You are critical to our business and will be first and foremost a great people person - you are our frontline representative, especially with donors. This role will be based in Rotorua, although covering the area from Rotorua, Tokoroa and Taupo. A degree of flexibility is required around hours. Note that we sometimes operate on public holidays. 
Key tasks 

  • Complete timely collections and deliveries in accordance with the day’s schedule 

  • Planning and scheduling of efficient routes for donor pick up and customer deliveries 

  • Assisting with processing donated items and getting these ready for the shop floor 

  • Loading, unloading, and stacking goods safely, in the truck and at the store 

  • Management of waste and recyclables 

  • Actively maintaining positive communication and effective working relationships  

  • Ensuring compliance with policies, particularly health and safety 

  • General retail duties 

  • Scheduling and logistics 

  • Capable of heavy lifting – this is a regular daily part of the role 

Person Specification 

  • Full current drivers’ licence, class 1 (motor vehicle) and experience driving for a least 5 years 

  • Excellent at customer service with a broad range of people 

  • A clear communicator, including being understood clearly on the phone and the ability to record written information accurately and clearly  

  • Self-managing and able to keep to task and re-prioritise as required 

  • A courteous and safe driver 

  • Able to relate to people from a diverse range of backgrounds 

  • Familiar with following health and safety procedures 

  • Resilient, positive and people-oriented team player 

  • Adaptable and able to work under pressure  

  • Sympathetic to the aims and mission of The Salvation Army 

Please email your CV (including referee names), covering letter, along with a completed application form to 
Our application form can be downloaded from: 
Applicants for this position will need to have NZ residency or a valid NZ work visa.  All employment offers are subject to the completion of a satisfactory Ministry of Justice clearance. 

We encourage you to apply now. Applications are actively being considered as they are received. 
Applications close 12 noon, Friday 16th June 2023. 
About The Salvation Army 

The Salvation Army is a worldwide evangelical Christian church and human service provider.  It is committed to caring for people, transforming lives and reforming society – all through the love of God shown in Jesus.  The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army. 
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. 
The Salvation Army is committed to cultural diversity, and in New Zealand, our Tiriti partnership. 
The Salvation Army is committed to ensuring the safety and wellbeing of vulnerable people, including children, and upholding their rights to protection from abuse and/or neglect.