Family Store Logistics Coordinator | The Salvation Army

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Family Store Logistics Coordinator

Central Lakes (Alexandra, Queenstown, Wanaka, and Cromwell)

2x Van Driver’s (Logistics Coordinator)

  • Collect donations and delivery of goods.
  • Maintain vehicles.
  • Make a difference in your community.
  • Front line customer role

Hours: These are permanent positions - 37.5 hours per week

Salary: $49,000 - $52,000

About The Salvation Army

The Salvation Army has been transforming lives since 1865.  We work in over 130 countries, coordinated by our International Headquarters in London and we are a registered charity under the Charities Act 2005.  The Army has over 3,000 officers and employees in New Zealand, Fiji, Tonga and Samoa and is recognised as a high value employer.  The mission of The Salvation Army in New Zealand, Fiji, Tonga and Samoa is caring for people, transforming lives and reforming society.

About the role

This is no ordinary driving role. You are critical to our business and will be first and foremost a great people person; you are our frontline representative, especially with donors. You are physically strong, able to manage scheduling that is timely and efficient, and you enjoy being a team player willing to help with a variety of tasks to help the team to succeed. While much of your role will revolve around management of donated goods you will also help on the shop floor from time-to-time with general retail duties.

We are looking for two Logistics Coordinators to join our team. We have five stores in our area, the Family Stores sells a range of quality donated items and offer a free pick up of donations and delivery of sold items.


Key tasks

  • Completing collections and deliveries in accordance with the daily schedule
  • Planning and scheduling of efficient routes for donor pick up and customer deliveries
  • Assisting with processing donated items for the shop floor
  • Loading, unloading, and stacking goods safely, in the truck and at the store
  • Management of waste and recyclables
  • Actively maintaining positive communication and effective working relationships
  • Ensuring compliance with policies, particularly Health and Safety
  • General retail duties


Person Specification

  • Have a full current driver's licence, class 1 (motor vehicle)
  • Be capable of heavy lifting - this is a regular daily part of the role
  • Have excellent customer service
  • Be a clear communicator, including being understood clearly on the phone and the ability to record written information accurately and clearly
  • Be self-managing and able to keep to task and re-prioritise as required
  • Be a courteous and safe driver
  • Be familiar with following health and safety procedures
  • Be resilient, positive and people-oriented team player.
  • Be adaptable and able to work under pressure.

This is an excellent opportunity to blend driving, customer service and logistics skills together in a busy retail environment. We provide training and staff can be mentored to gain NCEA credits through retail modules completed with Service IQ.


Contact Information

For more information about this role please contact Talana by email



To apply please send your cover letter, CV (including referee details) and completed Application form to:

Application form can be downloaded from:

Applicants for this position will need to have NZ residency or a valid NZ work visa.  All employment offers are subject to the completion of a satisfactory Ministry of Justice clearance/Police Check (where applicable).


Applications close at 5pm on Friday 31st March 2023


The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society – all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is committed to cultural diversity, and in New Zealand, our Tiriti partnership.

The Salvation Army is committed to ensuring the safety and wellbeing of vulnerable people, including children, and upholding their rights to protection from abuse and/or neglect.