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Family Store Retail Assistant/Relief Driver

Willis St Family Store, Wellington
  • Create value from our donations
  • Job with a purpose that gives back to our communities
  • Hands on and never a dull moment.

Our Wellington City Family store, which is located in Willis St provides quality clothing, linen, furniture and great household items. Join our small team of staff and volunteers who have the combined goal of raising funds for The Salvation Army mission for the benefit of the local community.

About the role

We have a full-time permanent role in our Willis St Family Store. You will need to be able to:

  • Provide exceptional customer service and encourage repeat custom of both our shoppers and donors;
  • Develop a knowledge of merchandise available for sale and the pricing strategy;
  • Process donated goods to identify quality goods and get these efficiently out on the shop floor;
  • Work alongside the manager to enhance the appearance of the merchandise displays;
  • Be accurate on the till and with other record keeping required;
  • Be comfortable working with set procedures and able to apply sound judgement when initiative is required;
  • Have a Full New Zealand Drivers Licence;
  • Confidence driving large Class 1 truck around Wellington streets.

Part of the role will be helping to process, sort and price incoming donations. Lifting is involved and the successful applicant would need to be physically fit and capable of performing such tasks.

Once you are trained you will at times give guidance and direction to volunteers, ensuring high standards of customer service and store presentation are maintained.

We provide training and staff can be mentored to gain NCEA credits through retail modules competed with Service IQ.

Person Specification

You will bring your:

  • Engaging positive people-focussed manner;
  • Experience in customer service;
  • Comfort with cash handling and banking;
  • Reputation for reliability and having a great work ethic;
  • Ability to relate to people from a diverse range of backgrounds;
  • Sense of fun and style.

If you are adaptable, committed to making a difference, enjoy customers and work hard then we want to hear from you.


To apply please send your cover letter, CV (including referee details) and completed application form to: While email is preferred you may also hand in your application at our 203 Willis St, Wellington City marked private and confidential.

We encourage you to apply now. Applications are actively being considered as they are received.

Our application form can be downloaded and needs to be included as part of your application.

Applicants for this position will need to have NZ residency or a valid NZ work visa.  All employment offers are subject to the completion of a satisfactory Ministry of Justice clearance.

Closing date

Applications close by 18 September 2019.

The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society – all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.