Family Store Supervisor | The Salvation Army

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Family Store Supervisor

New Plymouth Family Store

This is a full time, 40 hour per week position at our New Plymouth Family Store.
Days and hours of work are Tuesday to Saturday, 8:30 am – 5:30 pm.

About The Salvation Army

The Salvation Army has been transforming lives since 1865.  We work in over 130 countries, coordinated by our International Headquarters in London.  We are a registered charity under Charities Act 2005.  The Army has over 3,000 officers and employees in New Zealand, Fiji and Tonga and is recognised as a high value employer.  The mission of The Salvation Army in New Zealand, Fiji, Tonga and Samoa is caring for people, transforming lives and reforming society.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is committed to cultural diversity, and in New Zealand, our Tiriti partnership.

The Salvation Army is committed to ensuring the safety and wellbeing of vulnerable people, including children, and upholding their rights to protection from abuse and/or neglect.

About the role

Here is an exciting opportunity to join our busy New Plymouth store team.  We are looking for an enthusiastic, self-motivated leader, with an interest in fashion and an eye for key brands, to support the mission of The Salvation Army in New Plymouth.

Key tasks include:

  • Maintaining and presenting a well-designed and appealing store, ensuring stock is clean, well presented, and rotated on a regular basis;
  • Providing leadership and direction to our store volunteer workers;
  • Developing, maintaining and promoting positive working relationships with employed and volunteer staff through encouragement, recognition and teamwork;
  • Providing a high level of service to our customers, ensuring that customers love coming in and that they have a great experience every time;
  • Ensuring that all donations are gratefully received and acknowledged;
  • Operating the till – cash handling, booking pick up and drops offs of goods.  

Key competencies include:

  • Creative store design and retail knowledge;
  • Strong leadership skills and the ability to lead a team;
  • The ability to relate to people from a diverse range of backgrounds, sensitive to ethnic, disability and cultural issues; and to build long term positive working relationships;
  • The ability to remain calm and objective under pressure;
  • An ethical approach to working in a respectful, honest and transparent way to build trust across the family stores, upholding the values of The Salvation Army;
  • Willingness to contribute to the mission of The Salvation Army.

If you think this could be for you, we would love to hear from you. 

The closing date for this position is 5:00 pm, Friday, 23 April 2021.

Please submit your CV, a covering letter and application form to Amy Denham, Taranaki Area Business Manager.


The application form can be downloaded from:

The Salvation Army is a world-wide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society – all through the love of God shown in Jesus. The successful appointee should therefore show an ability to identify with the mission and values of The Salvation Army.