Family Store Team Leader | The Salvation Army

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Family Store Team Leader

Linwood Family Store, Christchurch
  • Support the resourcing of The Salvation Army in Christchurch East;
  • Lead a great team of staff and volunteers;
  • A mixed and varied role to keep you engaged;
  • Be part of the global Salvation Army family.

Full-time position, 37.5 hours per week, Tuesday to Saturday.

About The Salvation Army

The Salvation Army has been transforming lives since 1865.  We work in over 130 countries, coordinated by our International Headquarters in London and we are a registered charity under the Charities Act 2005.  The Army has over 2,000 officers and employees in New Zealand, Fiji, Tonga and Samoa and is recognised as a high value employer.  The mission of The Salvation Army in New Zealand, Fiji, Tonga and Samoa is caring for people, transforming lives and reforming society.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is committed to cultural diversity, and in New Zealand, our Tiriti partnership.

The Salvation Army is committed to ensuring the safety and wellbeing of vulnerable people, including children, and upholding their rights to protection from abuse and/or neglect.

About the Family Stores

The Salvation Army operates second-hand stores across NZ to assist in achieving the mission of The Salvation Army at the local and regional level and to facilitate meaningful engagement with our faith-based communities.  The Linwood Family Store is part of a cluster of stores in the Christchurch East/North area. The store building is unique in that it has been built by fitting out five shipping containers.  The store being located on the same site as The Salvation Army Linwood church building lends itself to a “one stop shop” for the community.

About the role

This position will lead a dedicated team of staff and volunteers to sort and sell donated goods to the general public at our Linwood Family Store, with the aim of providing a significant source of funding for the work of The Salvation Army in the community.

The Team Leader will work closely with the Area Manager to achieve regional sales targets by ensuring that goods are priced and displayed appropriately. This position is responsible for the efficient running of the family store and making it a great place to work for our volunteers and staff.

The family store provides a vital interface with the wider community and public and we want to ensure that people love coming in and buying our stock of donated goods and that they feel welcomed and have a great experience, so they want to come back to shop again or donate goods to The Salvation Army.

Key tasks

  • Merchandising of donated stock;
  • Quality management of stock and procedures of the team;
  • Staff and volunteer management;
  • Supporting the mission of The Salvation Army;
  • Ensuring compliance with organisational and national requirements.

Person Specification

The ideal applicant would be able to demonstrate:

  • Experience in leading a sales/retail team;
  • Experience in pricing of second-hand goods;
  • Good relationship building skills;
  • Well organised;
  • Flexible;
  • Goal and target focused;
  • Good communication skills;
  • Creative;
  • Willing to contribute to the mission of The Salvation Army.

Contact information

For more information about this role including a copy of the position description, please email  


To apply please send your cover letter, CV (including referee details) and completed application form to

Application form can be downloaded from:

Applicants for this position will need to have NZ residency or a valid NZ work visa.  All employment offers are subject to the completion of a satisfactory Ministry of Justice clearance/Police Check (where applicable).

Closing date

Applications close by 12 noon on Wednesday, 3 November 2021.

The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society – all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army