Family Store Team Leader | The Salvation Army

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Family Store Team Leader

Kaiwharawhara Family Store, Kaiwharawhara, Wellington
  • Raise Funds for Wellington Youth Services;
  • Lead a diverse team;
  • Make a difference!

This is a permanent full-time position.

About The Salvation Army

The Salvation Army has been transforming lives since 1865.  We work in over 130 countries, coordinated by our International Headquarters in London and we are a registered charity under the Charities Act 2005.  The Army has over 2,000 officers and employees in New Zealand, Fiji, Tonga and Samoa and is recognised as a high value employer.  The mission of The Salvation Army in New Zealand, Fiji, Tonga and Samoa is: Caring for people, transforming lives and reforming society.

About the Kaiwharawhara Family Store

This store is a small unique space, selling high end second-hand goods and clothing. The store directly funds youth services in the Wellington region and provides volunteer opportunities in the community.

Purpose of the Position:

The Family Store Team Leader will provide vital support and assistance as part of the Senior Leadership Team implementing strategic direction and operations, leading the performance of the Family Store to meet agreed financial and operational targets. As such, the Team Leader will work closely in a supportive role alongside the Family Store Team Leadership assisting with all aspects of their work. They will operate applying sound judgement and supporting operational excellence.

The Family Store Team Leader will assist in the management of day-to-day business tasks and functions.  They will also ensure sales and cash transactions are processed in accordance with policy, ensure a high level of customer service and service delivery, ensure quality product is provided to customers and assist to develop and maintain and promote positive working relationships.

The successful applicant will:

  • An understanding of high-end clothing and accessories brands;
  • Able to see the value in a variety of goods, sorting and pricing donations will form the bulk of your working time;
  • Have an ability to relate to people from a diverse range of backgrounds and able to build long term positive working relationships;
  • Be well organised with the ability to prioritise multiple tasks;
  • Be flexible with duties, as these will be many and varied;
  • Be super fit and healthy, as heavy lifting is involved;
  • Have a business focused attitude, with a good knowledge of sales/retail;
  • Be creative, with an eye for presentation and layout;
  • Be willing to contribute to the mission of The Salvation Army.

Candidates should be adaptable, energetic, self-motivated and committed to our mission of ‘caring for people, transforming lives and reforming society’.

Essential: When applying for a role with The Salvation Army you may be asked to disclose your vaccination status and provide proof.


To apply please send your cover letter, CV (including referee details) and completed application form to Che Cormack,

Our application form can be downloaded from

Applicants for this position will need to have NZ residency or a valid NZ work visa.  All employment offers are subject to the completion of a satisfactory Ministry of Justice clearance.

Closing date

Applications close Friday, 28 January 2022.

The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society – all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is committed to cultural diversity, and in New Zealand, our Tiriti partnership.

The Salvation Army is committed to ensuring the safety and wellbeing of vulnerable people, including children, and upholding their rights to protection from abuse and/or neglect.