Kaiwhakatere/ Transitional Housing Navigator | The Salvation Army

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Kaiwhakatere/ Transitional Housing Navigator

Napier Corps, Napier
  • Make a lasting difference in the lives of those who are struggling
  • Engage with each client for 3+ months and see them reach personal goals
  • Join a fun team who are committed to supporting people
  • Work for a Christian organisation who seeks to love people

Hours: This is a permanent full-time position 37.5 hours per week. Monday to Friday from 8:30 am – 4:30pm. Effective Start: As soon as possible

About The Salvation Army

The Salvation Army has been transforming lives since 1865.  We work in over 130 countries, coordinated by our International Headquarters in London and we are a registered charity under the Charities Act 2005.  The Army has over 3,000 officers and employees in New Zealand, Fiji, Tonga and Samoa and is recognised as a high value employer.  The mission of The Salvation Army in New Zealand, Fiji, Tonga and Samoa is caring for people, transforming lives and reforming society.

About Transitional Housing

Transitional Housing is for people who have been in emergency accommodation due to experiencing homelessness. To assist tangata (people) to prepare for a permanent home in the future, transitional housing provides support for a wide diversity of people and families and can be a challenging, yet rewarding, space to work in. The Salvation Army Napier’s Transitional Housing Team is committed to providing a professional service and care to our community.  

The Salvation Army Napier encompasses the Corps (church) and Community Ministries, which includes a food bank, budgeting services, sustaining tenancies, and transitional housing. At The Salvation Army Napier, our mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.  Psalm 36:9 inspires us to be a fountain of life to our community, a light that shines in the darkness.

Key tasks

  • Listen, relate and affirm people in such a way that they are encouraged to examine their issues and create solutions that lead to sustained independence
  • Refer clients to internal and external services, in line with their goals, to deliver positive outcomes
  • Assist clients to transition into more permanent housing

Person Specification 

We are looking for someone with: 

  • Commitment to Te Tiriti O Waitangi; 
  • A focus on client needs; 
  • Relationship building skills and a high level of empathy; 


  • Relevant tertiary qualifications (minimum level 5) to social services or similar
  • Sound experience of at least 2 years working in case-management, and delivery of holistic wrap-around support
  • Empathy and willingness to work within the values and mission of The Salvation Army
  • Ability to work from a bicultural perspective, and with people from diverse backgrounds and cultures, including those with mental health challenges, and addiction recovery.
  • Ability to build positive rapport quickly and with people from all walks of life
  • Full, clean, NZ driver licence

Highly Desirable

  • Self-motivation - can work both independently and as a team-player.
  • Conflict resolution skills
  • Excellent planning and time management skills

Contact information

For more information about this role please contact Michal Baken on 027 758 2922 or by email michal.baken@salvationarmy.org.nz


To apply please send your cover letter, CV (including referee details), Covid Record and completed Application form to: amorangi.thompson@salvationarmy.org.nz

Application form can be downloaded from: https://www.salvationarmy.org.nz/help-us/career-opportunities

Applicants for this position will need to have NZ residency or a valid NZ work visa.  All employment offers are subject to the completion of a satisfactory Police Check.

Applications close by 12 noon on 7 February 2023


The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society – all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is committed to cultural diversity, and in New Zealand, our Tiriti partnership.

The Salvation Army is committed to ensuring the safety and wellbeing of vulnerable people, including children, and upholding their rights to protection from abuse and/or neglect.