You are here

Manager- Family Store


Manager- Family Store, Johnsonville

  • Join a great team
  • Further your retail career
  • Make a difference in your community

We are looking for a savvy and dynamic retail store manager to lead a team of staff and volunteers at our Johnsonville Family Store. People management is a key component of this role, so previous experience in leading a team is essential.

About the role

This is a permanent full-time position of 40 hours per week Tuesday - Saturday.  You will bring vision, zeal, drive and passion to take this store to the next level and beyond growing both our customer and donor relationships. This is no ordinary retail role as you will take charge of pricing and deal with the complexities of processing the flow of donated goods.

Your duties will include:

  • Managing the overall performance of the store, including financial management
  • Ensuring the store meets key performance indicators in all key areas
  • Setting the direction through effective leadership and the pursuit of operational excellence
  • Driving exceptional customer service led from the shop floor
  • Leading and developing a team and ensuring key relationships are maintained and developed
  • Actively maintain positive communication and effective working relationships
  • Follow the set procedures for making cash, EFTPOS and cheque sales

You are

  • Sympathetic to the aims and mission of The Salvation Army
  • Experienced at leading a team in a customer service environment
  • Physically fit, some lifting will be required
  • Able to relate to people from a diverse range of backgrounds
  • A team builder and player
  • Resilient, positive and people oriented
  • Adaptable and able to work under pressure

This is a wonderful opportunity to put your retail skills to work while also giving back. We provide training and staff can be mentored to gain NCEA credits through retail modules competed with ServiceIQ.


Please email your CV (including referee names) and covering letter along with a completed application form to

Our application form can be downloaded from:

Please make your application by 4.00pm on Sunday 26 May, note that advertising will remain live until we have offered the position.

Applicants for this position should have NZ residency or a valid NZ work visa.  All employment offers are subject to the completion of a satisfactory Police Check.

The Salvation Army is a worldwide evangelical Christian church and human service provider.  It is committed to caring for people, transforming lives and reforming society – all through the love of God shown in Jesus.  The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.