Operations Manager/National Consultant | The Salvation Army

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Operations Manager/National Consultant

The Salvation Army Bridge, Wellington

The Salvation Army Wellington Bridge is part of our national Addiction, Supportive Accommodation and Reintegration Service. We are looking for an appropriately qualified and experienced Operations Manager/National Consultant to provide a high standard of day-to-day operational and clinical practice across all services.

The Operations Manager/National Consultant will:

  • Ensure treatment and recovery needs are undertaken in a timely manner;
  • Ensure that service Key Performance Indicators are achieved within agreed contracted time frames;
  • Undertake Human Resources Management of AOD Services in keeping with The Salvation Army Human Resource policies and procedures;
  • Play a leading role in working with the Director and other senior staff to ensure that the services closely reflect the philosophy and policy of The Salvation Army Bridge services and model of treatment;
  • Manage committees of Occupational Health and Safety and Quality and Maori Action Plan to ensure performance, corrective actions and compliance for contracts and align to Salvation Army Policy;
  • Be responsible for assisting the National Leadership Team to plan, create, and write requests for proposals in relation to acquiring new contracts for services nationally;
  • Be responsible for Workforce Development;
  • Independently review National strategic plans.

This is a full-time role and we are seeking a committed person with the following desirable skills and experience:

  • DAPAANZ or equivalent registered Alcohol and Other Drug Practitioner preferably with post graduate qualifications in mental health and/or addictions;
  • Experience working at a national level in the addiction and/or mental health sector;
  • Experience of workforce planning and development in a related health sector or organisation;
  • Relevant experience working with people with addictions and coexisting disorders and with their significant others;
  • Experience managing a team with proven ability to lead and inspire others;
  • Commitment to continuing professional development in relevant Alcohol, Drug and Mental Health interventions;
  • Innovative, responsive and flexible;
  • Energetic and enthusiastic;
  • Good written and oral communication skills, including ability to write articulate reports (including proposals for acquiring new contracts) and present recorded documentation;
  • Proven competence in record-keeping, good organisation and administrative skills;
  • Excellent computer skills, confident in Microsoft Office including excel spread sheets;
  • Ability to relate to people presenting with addictions and mental health needs with sensitivity, care and patience;
  • A self-directed and self-motivated practitioner;
  • Commitment to quality improvement processes;
  • Tact, discretion and the ability to maintain confidentiality;
  • Cultural awareness;
  • Sense of humour.


For further information and the application pack please contact: Sandra Clarke sandra.clarke@salvationarmy.org.nz

To apply please send us a cover letter, current CV and completed application form to sandra.clarke@salvationarmy.org.nz

To be appointed in this role, applicants must have NZ residency, give permission for the completion of a satisfactory Police Check and hold a current Full NZ Drivers Licence.

Closing date

Applications close by 5:00 pm Tuesday, 10 December 2019.