Practice Manager | The Salvation Army

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Practice Manager

Royal Oak, Auckland

Practice Manager

Royal Oak, Auckland

  • A ‘unicorn’ opportunity
  • Make a difference in the community
  • Change people’s lives

Hours Monday to Friday (40 hours per week)

About The Salvation Army

The Salvation Army has been transforming lives since 1865.  We work in over 130 countries, coordinated by our International Headquarters in London and we are a registered charity under the Charities Act 2005.  The Army has over 3,000 officers and employees in New Zealand, Fiji, Tonga and Samoa and is recognised as a high value employer.  The mission of The Salvation Army in New Zealand, Fiji, Tonga and Samoa is caring for people, transforming lives and reforming society.

About the Operation

A rare and unique opportunity is available to build an integrated health and wellbeing service from the ground up.  This practice is the central location for medical assistance and assessment for members of our vulnerable community and at a time when health and wellbeing may not have been accessible or possible for them.  The main client base will be those who come to us via our supportive housing at Epsom Lodge and our Bridge programme (drug and alcohol rehabilitation).

We are still in the planning phase of this exciting project, so you will be a key person to form the look, feel and operations of this service.

About the role

The initial part of this role is around being a key part of setting up of the service.  Right from the building and construction to operations.  Once things are up and running you will manage and support the service that develop strategies and systems that improve outcomes for tangata whaiora and the Salvation Army community.

Key tasks

  • Manage all operational aspects including financial, staffing and resources
  • Foster collaborative relationships with relevant internal sections to ensure we are meeting client and community needs
  • Committing to ensure that we deliver professional service and build a reputation as being a centre of quality service
  • Produce and provide quality reporting that contributes to continuous improvement
  • Ensure that legislation, Te Tiriti o Waitangi and relevant standards and accreditation is met and upheld

About you

  • Undergraduate degree in an appropriate field e.g., business/health management, desirable
  • Demonstrable team management experience
  • Experienced in managing teams through change
  • At least three years related experience working in a general practice or primary care setting
  • Strong financial acumen, with experience in business budgeting and forecasting
  • Experience using emerging technology including online Microsoft 365 collaboration apps and Medtech Evolution
  • Committed to working alongside others to contribute to the mission of The Salvation Army 
  • Have empathy for serving people from a diverse range of backgrounds, both culturally and socially with the ability to enhance their mana 
  • Service & solutions focused, be an active listener and understand that all stakeholders are customers 
  • An ethical approach to working in a respectful, honest, and transparent way that enhances trust with all stakeholders, upholding the values of The Salvation Army 
  • A clean full current driver’s licence 

Contact information

For more information about this role please contact Courtenay Suppinger on 022 013 9237 or by email


To apply please send your cover letter, CV and completed Application form to:

Application form can be downloaded from:

Applicants for this position will need to have NZ residency or a valid NZ work visa.  All employment offers are subject to the completion of a satisfactory Ministry of Justice clearance/Police Check (where applicable).

Applications close by 12 noon on Thursday, 13 October 2022.

The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society – all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is committed to cultural diversity, and in New Zealand, our Tiriti partnership.

The Salvation Army is committed to ensuring the safety and wellbeing of vulnerable people, including children, and upholding their rights to protection from abuse and/or neglect.