Retail Assistant Family Store | The Salvation Army

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Retail Assistant Family Store

  • Create value from our donations
  • Job with a purpose that gives back to our communities
  • Hands on and always something new to do

Hours: We have a part time permanent role in our Petone Family Store. The role is for 8 hours a week on a Saturday. Must be available to work weekends and Public Holidays.

About the Petone Family Store

Our Petone Family store provides quality clothing, linen, furniture and great household items. Join our small team of staff and volunteers who have the combined goal of raising funds for The Salvation Army mission for the benefit of the local community.

About the role

You will need to be able to:

  • Provide exceptional customer service and encourage repeat customers in both our shoppers and donors
  • Develop a knowledge of merchandise available for sale and the pricing strategy
  • Process donated goods to identify quality goods and get these efficiently out on the shop floor
  • Work alongside the manager to enhance the appearance of the merchandise displays
  • Be accurate on the till and with other record keeping required
  • Be comfortable working with set procedures but able to apply sound judgement when initiative is required

Part of the role will be helping to process, sort, and price incoming donations. Lifting is involved and the successful applicant would need to be physically fit and capable of performing such tasks.

Once you are trained you will at times give guidance to volunteers, ensuring high standards of customer service and store presentation are maintained.

Person Specification

You will bring your:

  • Engaging positive people-focussed manner
  • Experience in customer service
  • Comfort with cash handling and banking
  • Reputation for reliability and having a great work ethic
  • Ability to relate to people from a diverse range of backgrounds
  • Sense of fun and style

If you are adaptable, committed to making a difference, enjoy customers and work hard then we want to hear from you.


Please email your CV (including referee names) and covering letter along with a completed application form to While email is preferred you may also hand in your application at our Petone family store.

We encourage you to apply now. Applications are actively being considered as they are received.

Our application form can be downloaded from:
Applicants for this position will need to have NZ residency or a valid NZ work visa.  All employment offers are subject to the completion of a satisfactory Ministry of Justice clearance.

Applications close 12 noon 9th December 2022.

The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society – all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.

The mission of The Salvation Army in New Zealand, Fiji, Tonga and Samoa is caring for people, transforming lives and reforming society

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

We are committed to cultural diversity, and in New Zealand, our Tiriti partnership.

The Salvation Army is dedicated to ensuring the safety and wellbeing of vulnerable people, including children, and upholding their rights to protection from abuse and/or neglect.