Retail Assistants (part-time) | The Salvation Army

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Retail Assistants (part-time)

Johnsonville Family Store
  • Create value from our donations
  • Job with a purpose that gives back to our communities
  • Hands on and never be bored

Our Johnsonville Family store provides quality clothing, linen, furniture and great household items. Join our team of staff and volunteers who have the combined goal of raising funds for the Salvation Army mission for the benefit of the local community.

About the role

We have TWO part-time roles permanent roles in our Johnsonville Family Store. There may be the occasional additional shift offered to cover staff absences. You will:

  • Provide exceptional customer service and encourage repeat custom of both our shoppers and donors;
  • Develop a knowledge of merchandise available for sale and the pricing strategy;
  • Process donated goods to identify quality goods and get these efficiently out on the shop floor;
  • Work alongside the manager to enhance the appearance of the merchandise displays;
  • Be accurate on the till and with other record keeping required;
  • Be comfortable working with set procedures but able to apply sound judgement when initiative is required;

Part of the role will be helping to process, sort and price incoming donations. Lifting is involved and the successful applicant would need to be physically fit and capable of performing such tasks.

Once you are trained you will at times give guidance to volunteers, ensuring high standards of customer service and store presentation are maintained.

We provide training and staff can be mentored to gain NCEA credits through retail modules competed with ServiceIQ.

Person Specification

You will bring your:

  • Engaging positive people-focussed manner;
  • Experience in customer service;
  • Comfort with cash handling and banking;
  • Reputation for reliability and having a great work ethic;
  • Ability to relate to people from a diverse range of backgrounds;
  • Sense of fun and style;

If you are adaptable, committed to making a difference, enjoy customers and work hard then we want to hear from you.


Please email your CV (including referee names) and covering letter along with a completed application form to Nadia Dal Col at 

We encourage you to apply now. Applications are actively being considered as they are received.

Our application form can be downloaded from:

Applications close by Sunday, 2 February 2020

Applicants for this position will need to have NZ residency or a valid NZ work visa.  All employment offers are subject to the completion of a satisfactory Ministry of Justice clearance.

The Salvation Army is a worldwide evangelical Christian church and human service provider.  It is committed to caring for people, transforming lives and reforming society – all through the love of God shown in Jesus.  The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.