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Senior Tenancy Manager

Royal Oak, Auckland
  • We have an exciting opening for an experienced Senior Tenancy Manager with management experience who is passionate about social housing.
  • This is a unique opportunity to manage over 118 plus tenancies in 3 brand new social housing developments in Auckland. 
  • You will be part of a social housing team that prides themselves on their positive team dynamics, a team committed to connecting tenants to the support they need to succeed, and a team committed to growth. 

About the Department/Operation/Programme

Salvation Army Social Housing (SASH) owns over 310 social housing units throughout New Zealand and is currently building 118 new units in three locations in Auckland. In addition SASH has plans to grow outside of Auckland in response to the growing housing need throughout NZ.

SASH prides itself on ensuring that all tenants have a great place to live, and is committed to doing whatever it can to create a positive community in each of its villages.

About the role

The senior tenancy manager will be the senior SASH staff member in Auckland, and will be responsible for ensuring that the SASH villages are well run, and tenants are encouraged to be part of a thriving social housing community. Ensuring that repair and maintenance work is carried out as required and managing the void process to meet SASH’s contractual requirements will be a key KPI’s of the role. The position is a full time position (37.5 hours per week), but some afterhours work will be required from time to time. 

This is a great opportunity for you to shape the makeup and feel of a new social housing village, as you will be involved in tenant selection, orientation and ongoing tenancy support. You will be expected to be more than willing to shoulder responsibility and willing to be accountable to the SASH team. You also should have a track record of being prepared to make the hard decisions when necessary.

Person Specification

You must have previous tenancy manager experience preferably within the Social or Public Housing Sector. Preference will be given to applicants who have had extra management experience in these roles. Thorough working knowledge of the RTA and IRRS funding is a basic expectation.

As the role will report to a Manager in Wellington, the ability to work well in a team and being self-motivated and well organised is critical.  Excellent leadership and communication skills are also required for this role.

The successful applicant must be comfortable with the values and mission of the Salvation Army and be passionate about housing and wanting to make a difference.



To apply please send a covering letter and current CV to

Applications close by 12 noon on Friday 3 May 2019.