Social Worker/Caseworker | The Salvation Army

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Social Worker/Caseworker

Supportive Accommodation, Epsom Lodge, Auckland
  • Be part of the solution to the housing crisis
  • Mixture of residential and community work
  • Develop your practise

Permanent full-time

About The Salvation Army

The Salvation Army has been transforming lives since 1865.  We work in over 130 countries, coordinated by our International Headquarters in London and we are a registered charity under the Charities Act 2005.  The Army has over 2,000 officers and employees in New Zealand, Fiji, Tonga and Samoa and is recognised as a high value employer.  The mission of The Salvation Army in New Zealand, Fiji, Tonga and Samoa is caring for people, transforming lives and reforming society..

Epsom Lodge Supportive Accommodation

Epsom Lodge is an 84-bed supportive accommodation residential facility in Auckland for men and women. Our tangata whaiora have housing needs, often (but not always) accompanied by addiction, mental health and relationship issues. We provide 12 or more weeks emergency accommodation, support and after care to assist in finding suitable long-term accommodation and begin the journey of addressing other life goals.

We also manage a small number of off-site transitional homes which currently house single women with one small child.

About the role

  • To facilitate and support the mission of The Salvation Army at Epsom Lodge
  • To support the SAS Model of Care, policies and procedures.
  • Comprehensive Assessment and Case Planning
  • Provide social work interventions to tangata whaiora ready to make change
  • Manage a case load of high needs tangata whaiora
  • Deliver a professional and effective service to all people, families and communities
  • Child protection
  • Oversee and assist with the movement of clients into sustainable housing
  • Strong advocacy
  • To support and contribute to the staff team environment.

Key tasks

Email  for a Job Description

Person Specification


Mental Health/Addictions/Social Service qualification level 7 (or working towards)

Registration with a relevant professional body such as SWRB or DAPAANZ (or working towards)

Key Competencies/Person Specification

  • Good written and oral communication skills, including ability to write adequate records and reports
  • Good Computer Skills
  • Maintains professional standards
  • Works well as a team member. Good working relationships with staff and consumers.
  • Good organisational and administration skills
  • Displays good understanding cultural awareness and practice
  • Understanding of, respect for, and ability to work with The Salvation Army’s mission, principles, and Christian ethos
  • Ability to demonstrate knowledge and application of principles of the Treaty of Waitangi and willing to work within Te Ao Maori competencies
  • Shows a commitment to continuously seek opportunities to explore different and innovative approaches to work
  • Commitment to continuing professional development
  • Good physical fitness
  • Flexibility with working extra hours as and if required
  • Sense of humour
  • Full drivers' license

Contact information

For more information about this role please contact Andrea Page on (09) 524 0252 or by email


To apply, please download and complete an application form from: and send with your cover letter and CV (including referee details) to:  

Applicants for this position will need to have NZ residency or a valid NZ work visa.  All employment offers are subject to the completion of a satisfactory Police Check.

Closing date

Applications close by 3:00 pm on Wednesday, 12 October 2022.

The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society – all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is committed to cultural diversity, and in New Zealand, our Tiriti partnership.

The Salvation Army is committed to ensuring the safety and wellbeing of vulnerable people, including children, and upholding their rights to protection from abuse and/or neglect