Supervised Child Contact Facilitator | The Salvation Army

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Supervised Child Contact Facilitator

Hamilton City Salvation Army

We are searching for an enthusiastic person who has a passion and mission heart for working with tamariki and whanau from all walks of life, to provide professional supervision of contact between tamariki and non-custodial whanau.

Hours: 37.5hrs per week - Monday to Friday - 8.30am to 5pm

About The Salvation Army

The Salvation Army has been transforming lives since 1865.  We work in over 130 countries, coordinated by our International Headquarters in London and we are a registered charity under the Charities Act 2005.  The Army has over 3000 officers and employees in New Zealand, Fiji, Tonga and Samoa and is recognised as a high value employer.  The mission of The Salvation Army in New Zealand, Fiji, Tonga and Samoa is: Caring for people, transforming lives and reforming society.

About the Department/Operation/Programme

Hamilton City Salvation Army offers a wide range of community services and programmes to people from various ethnicities and backgrounds which enable individuals, families and whanau to be resourced, equipped and supported through their unique life circumstances.

About the role/job description

This service is designed to facilitate supervised contact between children and visiting parents or family members when supervision is required. We have a private purpose-built space that is safe for children to meet and stay connected with parents and family members.

Key tasks

  • Organise and supervise child contact and change/over sessions
  • Provide are safe environment for service users
  • Ensure Child Safety
  • Build and maintain relationships
  • Report writing and administration
  • Mission support

Person Specification

 The successful applicant will have the following attributes, skills and experience:

  • Be a passionate advocate for the safety and well-being of children;
  • Have proven skills in work with children and families;
  • Experience in working alongside and supporting families in stressful situations;
  • A recognised qualification working with children or equivalent work experience;
  • Have an understanding of trauma and attachment;
  • A commitment to being part of a supportive and dynamic team;
  • Excellent professional boundaries;
  • Efficient recording and computer literacy;
  • An understanding of and a commitment to upholding the values and mission plan of The Salvation Army.


To apply please send your cover letter, CV (including referee details) and completed application form to:

Our application form can be downloaded and needs to be included as part of your application.

To be appointed in this role, applicants must have NZ residency or a valid NZ Work Permit and give permission for the completion of a satisfactory Police Check.