Team Leader – Thames Family Store Full Time Position | The Salvation Army

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Team Leader – Thames Family Store Full Time Position


The Salvation Army has been transforming lives since 1865.  We work in over 130 countries, coordinated by our International Headquarters in London and we are a registered charity under the Charities Act 2005.  The Army has over 3000 officers and employees in New Zealand, Fiji, Tonga and Samoa and is recognised as a high value employer.  The mission of The Salvation Army in New Zealand, Fiji, Tonga and Samoa is: Caring for people, transforming lives and reforming society.

The Salvation Army operates a Family Stores in Thames which contributes significantly to resource the mission of The Salvation Army in the local community and facilitate engagement within the local area.

About the role

The Family Store Team Leader will provide vital support and assistance as part of the Family Store Senior Leadership Team implementing strategic direction and operations, leading the performance of the Family Store to meet agreed financial and operational targets. As such, the Team Leader will work closely in a supportive role alongside the Family Store Regional Manager (FSRM) assisting with all aspects of their work. They will operate applying sound judgement and supporting operational excellence.

Person Specification

The successful applicant will have a range of skills and competencies which include:

  • Retail experience and a minimum of 2 years retail or customer service experience;
  • Current clean driver’s licence (desirable).

The appointee would be able to demonstrate:

  • A relational people approach; with strong operational skills to work well in a team to achieve goals, with the energy, passion and competencies to turn vision into reality;
  • Computer literacy;
  • An ability to read and understand financial accounts;
  • Ability to relate to people from a diverse range of backgrounds, sensitive to ethnic, cultural and issues; and to build long term positive working relationships;
  • Well organised with ability to prioritise multiple tasks and especially those that will create maximum financial return;
  • Be flexible with duties, as these will be many and varied;
  • Ability to remain calm and objective under pressure;
  • A business focused attitude, with a good knowledge of sales/ retail;
  • Goal and target focused and able to evaluate and analysis numerical data to inform decisions;
  • The ability to communicate effectively, verbally and in writing;
  • An ethical approach to working in a respectful, honest and transparent way to build trust across the family stores, upholding the values of The Salvation Army;
  • Creative, with an eye for presentation and layout;
  • Willingness to contribute to the mission of The Salvation Army.


To apply please send your cover letter, CV and application form to

Application forms can be downloaded from:      

Applicants for this position will need to have NZ residency or a valid NZ work visa.  All employment offers are subject to the completion of a satisfactory Ministry of Justice clearance/Police Check

Closing Date:

Applications close Friday 17th July at 4pm.

The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society – all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.