Transitional Housing Support Worker | The Salvation Army

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Transitional Housing Support Worker

  • Bring your experience to the team;
  • Make a difference in the lives of others;
  • A role with variety and an opportunity within the team.

1 Year Fixed Term:  Monday to Friday 9:00 am – 3:30 pm (33 hours per week).

About The Salvation Army

The Salvation Army has been transforming lives since 1865.  We work in over 130 countries, coordinated by our International Headquarters in London and we are a registered charity under the Charities Act 2005.  The Army has over 3,000 officers and employees in New Zealand, Fiji, Tonga and Samoa and is recognised as a high value employer.  The mission of The Salvation Army in New Zealand, Fiji, Tonga and Samoa is caring for people, transforming lives and reforming society.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is committed to cultural diversity, and in New Zealand, our Tiriti partnership.

The Salvation Army is committed to ensuring the safety and wellbeing of vulnerable people, including children, and upholding their rights to protection from abuse and/or neglect.

About Transitional Housing in Rotorua Salvation Army

As part of fulfilling our mission through relationally working with individuals and families in need in our Community, we provide Transitional Housing and support within our Community Ministries team, aiming to help people to address and overcome their needs practically, socially, emotionally and spiritually.

About the role

This position involves providing regular on-going and sometimes complex social support work to our Transitional Housing clients as part of our Housing team in Rotorua Salvation Army’s Community Ministries. The role also includes engaging and facilitating people in our programme that equips people with information and skills to thrive with sustainable tenancies.

Key tasks

  • Providing ongoing social support for clients in our Transitional Housing;
  • Supporting clients to achieve their client led case plans with measurable goals and timeframes;
  • Meeting all health and safety requirements;
  • Meeting our Transitional Housing contractual obligations and reporting;
  • Running a weekly programme to upskill and equip clients needing help to find and maintain a forever home.

This position provides the opportunity for ongoing training. Initiative and ideas are always valued. The role also provides a great opportunity for someone who is skilled in social support work in the community whilst still maintaining a great work/life balance with a 3:30 pm finish.

Person Specification

The ideal applicant:

  • Is fully supportive of the Mission of The Salvation Army;
  • Has competence and the ability to multi-task and self-manage;
  • Works well in a team and has a high level of integrity;
  • Is competent in using computers, Microsoft Office365 software and a comprehensive Database;
  • Is proactive in problem solving and has an eye for detail;
  • Has an understanding of and a heart for social justice issues;
  • Has a clean and full drivers’ license (essential);
  • Has the ability to get on with people of all ages and cultures;
  • Is an excellent communicator, both verbal and written.

Contact information

For more information about this role please contact our Centre Manager, Tania Hore by email:


To apply please send your cover letter, CV (including referee details) and completed application form to:

Application form can be downloaded from:

Applicants for this position will need to have NZ residency or a valid NZ work visa.  All employment offers are subject to the completion of a satisfactory Ministry of Justice clearance/Police Check (where applicable).

Closing date

Applications will close when the position is filled.

The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society – all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.