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Transitional Housing Tenancy Manager

Newtown Centre, Community Ministries Team, Wellington


  • Key member in our housing team;
  • Make a meaningful contribution to the housing crisis;
  • Relationship management role with a heart for social justice.

At The Salvation Army Worship and Community Centre in Newtown, we have built a large new complex, where a range of services and the church community have been brought together under one roof to provide greater integration of social and spiritual support and holistic services. 

We are looking for a Tenancy Manager who will manage a portfolio of fourteen transitional housing properties across Wellington. You’ll be a Tenancy Manager with a ‘heart’ for those in the community who are vulnerable, combining great systems and process skills with excellent emotional intelligence and empathy.

This position involves intensive tenancy management including preparing houses for new tenants, documentation, calculate income-related rent, assist clients to get power connected, coordinate grant applications and claims with Ministry of Social Development (MSD) as well as coach tenants in their responsibilities.  You will work as part of a small team alongside our social workers to support families to maintain tenancy and into long-term stable housing. 

Proven relationship management skills are crucial to the success of this role as you will work with stakeholders and other housing providers, property managers and government agencies to provide excellent service to our clients.

This is a highly rewarding opportunity where you will work with a welcoming, committed and passionate team in seeking to fulfil the mission of The Salvation Army to care for people, transform lives and reform society.

Person Profile

  • Experience in property or tenancy management and/or case management work; 
  • An understanding of tenancy legislation and landlord responsibilities;
  • Able to work collaboratively as part of a team as well as autonomously;
  • Prepared to be hands-on, prepare housing in such a way to creating a welcoming environment for a new family, stock kitchens with some food and conduct methamphetamine testing;
  • Ability to coordinate multiple tasks with tight deadlines;
  • Well-developed written and oral communication skills;
  • Strong relationship building and networking capabilities; 
  • An efficient systems person who develops and maintains robust processes and records;
  • An understanding of, and a heart for social justice;
  • The successful application will be committed to the mission and values of The Salvation Army;
  • A full clean drivers’ licence is required.

This is a permanent part-time position 25 hours per week – salary is pro rata to these hours.

Contact Information

For more information about this role please contact Estelle Struwig, Community Ministries Manager, by e-mail on 


To apply please send your cover letter, CV and completed application form to 

Our application form can be downloaded and needs to be included as part of your application.

To be appointed in this role, applicants must have NZ residency. This role includes working with vulnerable people, children & youth. A Police check will be required as part of the application process.

Closing Date

Applications close by Sunday, 5 pm 21 July 2019