Transitional Housing Tenancy Support Worker | The Salvation Army

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Transitional Housing Tenancy Support Worker

Royal Oak Community Ministries, Auckland
  • Working with people from different walks of life, and from various cultural backgrounds
  • Great supportive team who have the opportunity every day to make a difference in our community

37.5 Hours per week

About The Salvation Army

The Salvation Army has been transforming lives since 1865.  We work in over 130 countries, coordinated by our International Headquarters in London and we are a registered charity under the Charities Act 2005.The Army has over 2,000 officers and employees in New Zealand, Fiji, Tonga and Samoa and is recognised as a high value employer. The mission of The Salvation Army in New Zealand, Fiji, Tonga and Samoa is caring for people, transforming lives and reforming society.

About Royal Oak Community Ministries (CM)

Royal Oak CM is our most centralised Auckland Community Ministries hub. We serve the community in many ways including our Food Bank, Community Ministries, Youth, Transitional Housing (TH), and collaborating with other community organisations in the area.

Purpose of the position/Key Tasks

The role of the TH Tenancy support worker is to effectively provide Tenancy Management services for a larger portfolio of Transitional Houses

  • Overseeing and assisting with the movement of clients entering and transitioning out of the transitional housing properties
  • Ensuring client’s needs, rights and responsibilities met
  • Ensuring occupancy agreement is adhered to
  • Ensuring houses are clean, well maintained and provide a welcoming environment for clients
  • Supporting Property Co-Ordinator with procurement of properties for transitional housing
  • Responsibility to ensure rent and other associated payments are made
  • Engaging with the TH team
  • Meeting all Health and Safety requirements

Person Specification

  • We are looking for someone with:
  • Experience in tenancy management
  • Excellent organisation, time management and multi-tasking skills
  • Ability to work unsupervised/sole charge
  • Ability to work well within a team
  • A high level of personal integrity
  • Competency in computer usage
  • A proactive problem-solving attitude
  • An eye for detail
  • An understanding of, and a heart for, social justice issues
  • Commitment to The Salvation Army and ongoing learning and development
  • A clean full drivers’ licence

Contact information

For more information about this role please contact Anita Dadzie by email –

Essential: For the safety and wellbeing of our current staff, The Salvation Army requires all new employees to be fully vaccinated.


To apply please send your cover letter, CV (including referee details) and completed application form to
Application form can be downloaded from:

Applicants for this position will need to have NZ residency or a valid NZ work visa.  All employment offers are subject to the completion of a satisfactory Ministry of Justice clearance/Police Check (where applicable).

Applications close by 12 noon on Sunday, 21 August 2022.

The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives, and reforming society – all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is committed to cultural diversity, and in New Zealand, our Tiriti partnership.

The Salvation Army is committed to ensuring the safety and wellbeing of vulnerable people, including children, and upholding their rights to protection from abuse and/or neglect.