Contact Us
General Enquiries—including customer service complaints and feedback (for the New Zealand, Fiji, Tonga and Samoa region)
Phone: +64 4 802 6269
Email: General Enquiries
Territorial Headquarters
202-204 Cuba Street,
Wellington 6011
Mailing address:
PO Box 6015, Marion Square,
Wellington 6141
691A Mount Albert Road,
Royal Oak, Auckland 1023
Mailing address:
PO Box 24306, Royal Oak,
Auckland 1345
Ph: (09) 639 1103
2 Avenger Crescent,
Wigram,
Christchurch 8042
Ph: (03) 377 0799
Social Services Enquiries
Community Ministries (welfare and food assistance) Enquiries
Freephone 0800 53 00 00 or find your nearest Community Ministries centre by using our map tool.
Addictions, Supportive Accommodation & Reintegration Services Enquiries
Local contact information for Addiction Services locations around New Zealand.
Freephone National Number (in New Zealand): 0800 53 00 00
Donations and Social Policy/Parliamentary and Media Enquiries
Donations, Fundraising & Corporate/Community Relations Enquiries
Supporter Engagement & Fundraising
Director – Tim Hamilton
Phone: +64 4 382 0744
Email: Supporter Engagement & Fundraising
To make a donation by credit card: 0800 53 00 00
Other ways to donate here.
Social Policy & Parliamentary Unit Enquiries
Find out more about our Social Policy & Parliamentary Unit
Reverand Dr Bonnie Robinson (Director)
Phone: 022 015 2504
Media Enquiries
Territorial Media Officer
Email: Territorial Media Officer
Phone: 021 945 337 (The Media Officer responds to enquiries from media outlets and journalists. If you would like to donate, are in need of help, or have some other non-media-related enquiry, please call 0800 53 00 00.)
Serious Complaints
To make a confidential complaint about matters of sexual misconduct or criminal sexual behaviour or other serious wrongdoing, please visit our complaints page.
Abuse while under Salvation Army care
If you are a survivor of abuse while under Salvation Army care, or have questions, we have someone dedicated to navigating this process with you. Please contact: abuse.support@salvationarmy.org.nz
Royal Commission of Inquiry into Historical Abuse in State Care & in the Care of Faith-based Institutions
The Salvation Army is strongly committed to working with the Royal Commission into Historical Abuse in State Care and in the Care of Faith-based Institutions. More information >>
If you are a survivor of abuse or have questions regarding the Royal Commission and The Salvation Army, please email The Salvation Army’s Royal Commission Response office. You can also phone our Territorial Headquarters in Wellington: (04) 384 5649 and ask for the Royal Commission Response Officer. There is also more information in the Complaints section.
For all media inquiries related to the Royal Commission, please contact our Territorial Media Officer, phone: 021 945 337.
Fiji Divisional Headquarters Enquiries
Fiji Divisional Headquarters
54 McGregor Road
Suva, Fiji
Phone: +679 331 5177
Email: Fiji Divisional Headquarters
Postal Address for all mail: PO Box 14412, Suva, Fiji
Tonga Regional Headquarters Enquiries
Tonga Regional Headquarters
Taufa’ahau Rd, Ha’ateiho Village, Tonga
Phone: +676 29 323
Email: Regional Headquarters
Hours of Operation: 8:30am – 5pm Monday to Friday
Postal Address for all mail: PO Box 1035, Nuku’alofa, Kingdom of Tonga
Samoa Regional Headquarters Enquiries
Samoa Regional Headquarters
Cemetry Road
Vaivase-Tai, Apia, Samoa
Phone: +685 840 0666
Email: Regional Headquarters
Hours of Operation: 8:30am – 5pm Monday to Friday
Postal Address for all mail: PO Box 2007, Apia, Samoa