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Contact Us - Main

General Enquiries—including customer service complaints and feedback (for the New Zealand, Fiji, Tonga and Samoa region)

Phone: +64 4 802 6269
Email: General Enquiries

Territorial and Aotearoa Headquarters
202-204 Cuba Street,
Wellington 6011
Mailing address:
PO Box 6015, Marion Square,
Wellington 6141

Social Services Enquiries

Community Ministries (welfare and food assistance) Enquiries

Freephone 0800 53 00 00 or find your nearest Community Ministries centre by using our map tool.

Addictions, Supportive Accommodation & Reintegration Services Enquiries

Local contact information for Addiction Services (click here for Problem Gambling) locations around New Zealand.
Freephone National Number (in New Zealand): 0800 530 000
Lieutenant Colonel Rod Carey (National Director). National Office Number: Phone: +64 9 6391135

Donations and Social Policy/Parliamentary and Media Enquiries

Donations, Fundraising & Corporate/Community Relations Enquiries

Supporter Engagement & Fundraising
- Tim Hamilton
Phone: +64 4 382 0744
Email: Supporter Engagement & Fundraising
To make a donation by credit card: 0800 53 00 00
Other ways to donate here.

Social Policy & Parliamentary Unit Enquiries

Find out more about our Social Policy & Parliamentary Unit
Lieut-Colonel Ian Hutson (Director)
Phone: 027 471 3645

Media Enquiries

Territorial Media Officer
Email: Territorial Media Officer
Phone: 021 945 337 (The Media Officer responds to enquiries from media outlets and journalists. If you would like to donate, are in need of help, or have some other non-media-related enquiry, please call 0800 53 00 00.)

Serious Complaints

To make a confidential complaint about matters of sexual misconduct or criminal sexual behaviour or other serious wrongdoing, please visit our complaints page

Abuse while under Salvation Army care

If you are a survivor of abuse while under Salvation Army care, or have questions, we have someone dedicated to navigating this process with you. Please contact:

More information >>

Royal Commission of Inquiry into Historical Abuse in State Care & in the Care of Faith-based Institutions

The Salvation Army is strongly committed to working with the Royal Commission into Historical Abuse in State Care and in the Care of Faith-based Institutions. More information >>

If you are a survivor of abuse or have questions regarding the Royal Commission and The Salvation Army, please email The Salvation Army's Royal Commission Response office. You can also phone our Territorial Headquarters in Wellington: (04) 384 5649 and ask for the Royal Commission Response Officer. There is also more information in the Complaints section

For all media inquiries related to the Royal Commission, please contact our Territorial Media Officer, phone: 021 945 337.

Local Headquarters Enquiries

Fiji Divisional Headquarters Enquiries

Fiji Divisional Headquarters
54 MacGregor Road
Suva, Fiji
Phone: +679 331 5177
Email: Fiji Divisional Headquarters

Postal Address for all mail: PO Box 14412, Suva, Fiji

Tonga Regional Headquarters Enquiries

Tonga Regional Headquarters
Taufa'ahau Rd, Ha'ateiho Village, Tonga
Phone: +676 29 323
Email: Regional Headquarters
Hours of Operation: 8:30am - 5pm Monday to Friday

Postal Address for all mail:  PO Box 1035, Nuku’alofa, Kingdom of Tonga

Samoa Regional Headquarters Enquiries

Samoa Regional Headquarters
Cemetry Road
Vaivase-Tai, Apia, Samoa
Phone: +685 840 0666
Email: Regional Headquarters
Hours of Operation: 8:30am - 5pm Monday to Friday

Postal Address for all mail:  PO Box 2007, Apia, Samoa