The Salvation Army is committed to providing environments where individuals are treated with respect and dignity and where unwelcome or unacceptable sexual behaviour is prohibited.
- We encourage people to complain to The Salvation Army and/or the Police about sexual misconduct. This includes sexual harassment and unwelcome sexual behaviour.
Who this policy applies to
- Anyone on Salvation Army premises in New Zealand, Fiji and Tonga.
- Anyone participating in a Salvation Army programme, activity or work matter. They could be a staff member, officer, soldier, volunteer, attendee or client.
Complaints can be made by these people:
- The complainant or someone they nominate and give permission to.
- A Salvation Army officer, manager or employee in charge of the programme or activity in which the alleged activity took place.
The Salvation Army cannot accept third-party complaints.
Rights of person making complaint
- You have the right to a response to your complaint that minimises your embarrassment and maintains confidentiality.
- You are entitled to have a support person present throughout all the formal steps of the process.
- You are entitled to cease contact with the other party. If this is requested The Salvation Army will use its best endeavours to ensure this.
- No action in the implementation of our complaints procedure should reduce your legal rights.
How to make a sexual misconduct complaint
- The person making the complaint should initially use these informal procedures if appropriate.
- If this process fails, or if the person making the complaint believes that this process is unsuitable they may use the formal process set out in this policy., or if they are an employee, they may utilise the procedures detailed in the Employment Relations Act or the Human Rights Act.
- Complaints should be addressed to the responsible leader—the person responsible for disciplining the officer or employee. Some examples of Responsible leaders include:
- Secretary for Social Programme or National Manager for officers and employees in specialised Programme activities.
- Divisional Commander for employees and officers in Divisional Headquarters, Corps and Community Ministries.
- Territorial Secretary for Personnel for officers and employees in Territorial Headquarters, Divisional Commanders and Divisional Directors of Women’s Organisations.
- Territorial Commander for officers of the rank of Lieutenant-Colonel and above, and the Territorial Secretary for Personnel.
For the contact details of any of these leaders, please contact us.